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Hey there!
If you have any questions about your order, our products, or need assistance, we’re here to help.
Order Tracking Reminder:
To check your order status, just enter your tracking number on our [Tracking Order Page](#). Please note that not all parcels update their tracking info in real time—especially during periods of widespread lockdowns and quarantines, which can slow down postal services and cause delays. We’re truly sorry for any inconvenience this may cause, and we appreciate your patience.
If you placed your order just a couple of days ago, it might take some time for the tracking information to appear. This doesn’t mean there’s a problem or that your order hasn’t shipped. We use a third-party tracking system, and sometimes shipping details take a few days to show up online. Rest assured, your package is on its way!
We would love to hear from you.
Contact us at:
We aim to reply to all emails within 24 hours (Monday to Friday, excluding holidays).